By accessing the oTranscribe Site, you agree to accept its terms and conditions and are aware that our policies may evolve in the future.
What We Collect and How We Use the Information We Collect
We do not not store copies of your transcripts nor your audio or video files that you are currently transcribing.
As part of the services provided by oTranscribe, we may collect some "Personally Identifiable Information," such as your first name, last name, and e-mail address. You may optionally supply other information that can be used to contact you or identify you as an individual, including your postal address and phone number (collectively, “Optional Personally Identifiable Information”). We use Personally Identifiable Information and Optional Personally Identifiable Information to communicate with you and to assist in processing and managing your support requests (for example, when you email us with a question). If you make a donation or register for a mailing list, we may also require you to set up an account and, at that time, oTranscribe will collect your username, user ID number, and a hashed password.
While this information is not required to use our services, oTranscribe may additionally collect the following information in order to process donations, support tickets, or allow you to purchase merchandise: your account type, your Stripe ID associated with your credit card information, your MuckRock user profile URL, your last login and the date you joined, and the Organization your MuckRock account is associated with.
Our payment processor, Stripe, collects and stores information necessary for making payments including your credit card information, your e-mail address, your Stripe ID, the date you registered, your MuckRock username, your subscription information, and logs of certain activities and interactions (e.g. when your account was created and every transaction you make with Stripe).
How We Store Information We Collect
Except for the information collected and stored by Stripe (as described above), all other information is stored by oTranscribe inside MuckRock's Django app.
How we share information
Except as noted below, oTranscribe does not share your Personally Identifiable Information with third parties unless you give us your permission or we need to share such information in order to provide the services you have requested. When we supply Personally Identifiable Information to these third parties, we require them to use it only for the function they are helping us with.
How Long Will We Store This Information
Unless you request deletion, we will store this information indefinitely. Should you no longer wish information you have submitted to us be stored by oTranscribe, you must send a request via e-mail to [email protected]. Deletion requests will be complied with within 10 days of their submission.
Security and Your Privacy Responsibilities
We keep the Personally Identifiable Information you provide on servers that are protected by technological means against intrusion and unauthorized access.
To help protect your privacy, be sure: not to share your user ID or password with anyone else; to log off the oTranscribe Site when you are finished; and to take customary precautions to guard against “malware” (e.g. viruses, Trojan horses, bots, etc.), for example, by installing and updating suitable anti-virus software.
Publicly posted information
oTranscribe does not control, and is not responsible for, the use of any information or content that you have exposed to the public through your use of the oTranscribe Site.